‘This is very, very wrong’: Mohandas Pai rebuffs SBI manager for refusing to speak Kannada | Bengaluru News
NEW DELHI: Former Infosys director Mohandas Pai criticised a State Bank of India (SBI) branch manager in Karnataka after she refused to communicate in Kannada with a local customer. Pai described the manager’s behaviour as “very, very wrong” and emphasised that businesses must serve customers in a language they understand. In a post on X…